Mandate
The ||Kharas Regional Council (||KRC) derives its mandate from Chapter 12 of the Namibian Constitution, Article 103, and the Regional Council Act, (Act 22 of 1992) which empowers it. ||Kharas Regional Council is mandated to promote socio-economic development in the region as a decentralized institution for the benefit of the inhabitants.
Mission and Vision Statement
Vision Statement
- To be the preferred region for investors and citizens and live and work in.
Mission Statement
- To promote, facilitate and coordinate sustainable socio-economic development.
Our Commitment to You
| Standards |
Setting, monitoring and publishing clear standards of service that individual members of the public can reasonably expect |
| Courtesy and helpfulness |
Providing a courteous and helpful service which is run to suit the convenience of those entitled to the service: services being provided by public servants who can be identified readily, through wearing name badges, by their customers. |
| Information |
Providing information about public services in a straightforward and open manner which is readily understandable. |
| Consultation and choice |
Ensuring that there is regular consultation and communication with those who use services and, having taken their views and priorities into account, providing a choice wherever possible. |
| Accountability |
Providing details of performance against targets and identifying who is responsible. |
| Openness / Transparency |
Disclosing how public services are managed, and the cost and performance of specific services. |
| Non-discrimination |
Ensuring that services are available and applied equally to all. |
| Quality of Service |
Publicising straightforward complaints procedures with independent reviews where possible. Providing, where errors have been made, an apology, full explanation and early correction of the error. |
| Value for money |
Providing efficient and economic public services within affordable resources. |
| Accessibility |
Ensure accessibility to public service by accommodating the service needs of our service users |
